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Terms of Use

Last updated: 13 October 2026

These Terms of Use ("Terms") govern your use of the AI-powered marketing automation service ("Service") operated under the Reachype brand ("we", "us") at reachype.com and app.reachype.com. By creating an account or using the Service, you accept these Terms.

1. What the Service is

Reachype is an AI marketing studio that lets you plan content, generate images and video, run market research, build a social publishing calendar and create email campaigns from a chat-based interface. The Service produces content by passing your instructions to third-party AI providers; reviewing that output for fit with your brand and for compliance with applicable law is your responsibility.

2. Accounts and organisations

The Service lets you work under one or more "organisations". An organisation's owner can invite members and assign roles. You are responsible for the confidentiality of your account and password, and for everything that happens under your account. Tell us immediately if you suspect unauthorised access.

You must provide accurate, current information when you register. You may not use the Service if you are under eighteen.

3. Free trial, credits and billing

The free plan provides a limited, one-off AI usage allowance ("credits") so you can try the Service. Paid plans include a monthly renewing credit allocation. Credits are non-transferable and cannot be exchanged for cash; what happens to unused credits on a plan change or cancellation is governed by the rules stated on the relevant plan page.

Paid plans and credit packs are sold by the individual who operates the Reachype brand; the seller's legal name, address and tax details are in the Distance Sales Agreement and on the Contact page. Payments are collected through iyzico (iyzi Ödeme ve Elektronik Para Hizmetleri A.Ş.), a payment institution licensed by the Central Bank of the Republic of Türkiye. Your card details are stored by iyzico to PCI-DSS standards and never reach our systems. When you move to a paid plan, its recurring fee is charged to your saved card at the start of each period unless stated otherwise; you can cancel at any time from your account settings. The Distance Sales Agreement you confirm before purchase supplements these Terms. When a cancellation takes effect, the right of withdrawal, the conditions for a refund and how credit pack refunds work are set out in our Refund & Cancellation Policy.

4. Acceptable use

You agree not to:

  • register with automated tools (bots, scripts) or attempt to circumvent registration or security controls (e.g. bot verification, rate limiting),
  • abuse the free trial by opening multiple accounts,
  • use the Service to produce content that is unlawful, threatening, discriminatory, fraudulent or that infringes third-party intellectual property rights,
  • use the Service in a way that damages or overloads its infrastructure,
  • violate the terms of any third-party account you connect through the Service (Google, YouTube, Meta, X, TikTok and similar).

If these clauses are breached we reserve the right to suspend or close your account without prior notice.

5. Generated content and intellectual property

Material you upload to the Service (brand information, images, text) remains yours. Rights in the content you produce through the Service (images, video, text, campaign plans) are yours, within the limits of applicable law and the terms of the third-party AI providers; we do not, however, warrant that generated content is original, accurate, or free of third-party rights — reviewing it before publication is your responsibility.

The Reachype name, logo, and the Service's own software, design and documentation belong to us.

6. Third-party integrations

The Service lets you connect your social accounts (YouTube, Meta, X, TikTok) and manage your email sending. Using these integrations requires you to accept the relevant third party's own terms and privacy policy. We are not responsible for outages or policy changes at those platforms.

The YouTube features use YouTube API Services in particular, so by connecting a YouTube channel you also agree to the YouTube Terms of Service.

7. Disclaimer and limitation of liability

The Service is provided "as is". We do not warrant that AI-generated content will always be accurate, complete or on-brand. To the fullest extent permitted by applicable law, we are not liable for indirect, incidental or consequential damages arising from use of the Service. Our liability will in any event not exceed the fee you paid in the month the relevant event occurred.

8. Termination

You may close your account at any time. We may suspend or terminate your account if you breach these Terms. On termination, your account data is deleted within the periods stated in the Privacy Policy, except for data we are required by applicable law to retain.

9. Changes

We may update these Terms from time to time. For material changes we will notify you at your registered email address or announce it inside the Service. Continuing to use the Service after a change means you accept the updated Terms.

10. Governing law

These Terms are governed by the laws of the Republic of Türkiye. For users who qualify as consumers, Turkish Consumer Protection Law no. 6502 gives jurisdiction to the consumer arbitration committees and to the consumer courts at the consumer's place of residence.

11. Service provider and contact

Reachype
Turkish tax number (Vergi No): 9790649140
Email: support@reachype.com
Address, phone and other seller details: Contact